Terms and Conditions

I agree to the processing and storage of my personal data entered in this form and of my current photo by the company ‘Pulse Management’ Ltd., with registered office in Sofia, Mladost district, 251 E Okolovrasten Pat (hereinafter referred to as PULSE FITNESS CLUB), for the purpose of my contractual relationship with PULSE FITNESS CLUB and my identification when visiting fitness centers, as well as receiving information for commercial purposes from PULSE FITNESS CLUB related to the services and products offered by the company. I give my consent for PULSE FITNESS CLUB to process my personal data for statistical analysis, marketing, quality management, and advertising activities whenever research for commercial purposes is required. My personal data may also be provided to third parties for the purpose of collecting my obligations under the contract with PULSE FITNESS CLUB.

My consent also covers and permits the processing and storage of my personal data solely for the purposes stated above. By signing this form, I give my consent for the online store www.nitrotiger.com to process my personal data (name, phone number and e-mail address). www.nitrotiger.com will process my personal data to prepare personalized promotional offers for food supplements, which I will receive by email and/or by phone. I have been informed that the administrator of my personal data is: the company ‘Pulse Management’ Ltd., with registered office in Sofia, Mladost district, 251 E Okolovrasten Pat.

I also declare that I am familiar with the Personal Data Protection Policy of PULSE FITNESS CLUB and am informed of my rights under the Personal Data Protection Act and Regulation (EU) 2016/679 (GDPR), and that I am familiar with and accept the General Terms and Conditions for using the services of PULSE FITNESS CLUB. Before signing this form, I have been informed that the service price is valid at this amount for 1 month.

SUBSCRIPTION PLAN AGREEMENT FOR USING FITNESS SERVICES AT PULSE FITNESS & SPA

By signing the Registration Form, providing the necessary consents and after accepting the General Terms and Conditions of PULSE FITNESS & SPA, the user is deemed to have entered into a Subscription Plan Agreement with “PULSE MANAGEMENT” Ltd. under the following terms:

I. ACQUISITION OF THE RIGHT TO A SUBSCRIPTION PLAN IN PULSE FITNESS & SPA FITNESS CENTERS, OPERATED BY “PULSE MANAGEMENT” LTD. (“THE CLUB”). TYPES OF SUBSCRIPTIONS.

1.1. The subscription plan may be acquired by any person who has reached 18 years of age and has signed a Registration Form to the CLUB on paper or electronically, or by a person aged 16 or over with the consent of their legal representative, who signs a Registration Form to the CLUB.

1.2. The CLUB issues the Client a club card, which provides access to all PULSE FITNESS & SPA gyms in Sofia, Plovdiv, Stara Zagora, Burgas and the resort of St. Vlas, operated by ‘Pulse Management’ Ltd., according to the request of the CLUB'S CLIENTS.

1.3. Types of subscription plans:

1.3.1 GOLD SUBSCRIPTION PLAN WITH ACCESS TO THE GYMS – Pulse Fitness&Spa Platinum, Pulse Fitness&Spa West Park, Pulse Fitness Downtown, Pulse Fitness Energy club, Pulse Fitness Arena, Pulse Fitness Mall of Sofia, Pulse Fitness Vitosha, Pulse Fitness Serdika, Pulse Fitness Exclusive. ON WEEKDAYS FROM 7:00-22:00 AND WEEKENDS FROM 09:00-22:00;

1.3.2 DAY SUBSCRIPTION PLAN WITH ACCESS TO ALL GYMS ON WEEKDAYS FROM 10:00-16:00 AND WEEKENDS FROM 09:00-22:00;

1.3.3 SUBSCRIPTION PLAN WITH ACCESS TO ALL GYMS ON WEEKDAYS FROM 7:00-22:00 AND WEEKENDS FROM 09:00-22:00;

1.3.4 SUBSCRIPTION PLAN FOR PERSONS AGED 16-18 WITH ACCESS TO THE GYMS ON WEEKDAYS FROM 10:00-16:00 AND WEEKENDS FROM 09:00-22:00;

1.3.5 SUBSCRIPTION PLAN FOR PERSONS AGED 16-18 WITH ACCESS TO THE GYMS ON WEEKDAYS FROM 07:00-22:00 AND WEEKENDS FROM 09:00-22:00 1.3.6 SUBSCRIPTION PLAN WITH ACCESS TO ALL GYMS IN SOFIA ON WEEKDAYS FROM 7:00-22:00 AND WEEKENDS FROM 09:00-22:00

II. DIFFERENTIATION OF THE SUBSCRIPTION PLAN, PAYMENT. The service price is determined under the current value added tax rate of 20%. If, during the term of the membership agreement, a higher value added tax rate enters into force by law, the service price shall automatically change as of the date the amendment to the Value Added Tax Act enters into force.

2.1. The Subscription Plan Agreement with the CLUB is concluded for an indefinite period and includes monthly service payment periods, which begin on the first day of the calendar month following the date of conclusion of the agreement. The service price from the date of conclusion of the agreement until the first day of the following month is payable in advance upon conclusion of the agreement. Monthly service payments are made according to the payment method selected by the CLIENT when signing the Registration Form. The subscription plan may also be for a term of 12 months, provided that it is paid in advance by the CLIENT on the date of conclusion of the agreement. The Subscription Plan Agreement with the CLUB may also be concluded for a term of 12 months, provided that the CLIENT gives consent and the payment of the service price for the entire period is made each month by direct debit from a bank account, in which case a discount of 10 BGN / 5.11 EUR per month from the standard monthly fee is applied. The subscription plan may be differentiated only in accordance with the conditions specified in the Registration Form, which relate to the method and terms of payment under the subscription plan, the place, term and conditions for training, and others, depending on the CLUB's possibilities and the preferences of the CLUB'S CLIENT. The rights and obligations arising by law and from the CLUB Rules may not be differentiated and are the same for all members.

2.1.1 Each subscription plan includes the additional Pulse + service, which provides access to a portal with live interactive workouts and video content with workouts. The service is for an indefinite period. The service may be terminated with 30 days' written notice by the CLUB MEMBER: on site at the club. The PULSE FITNESS & SPA CUSTOMER has been informed in advance and, by signing the Registration Form, gives consent throughout the entire period of use of PULSE FITNESS & SPA services that the workouts in the group training rooms with the CUSTOMER's participation may be video recorded. The customer expressly consents to the video recording of workouts in the group training rooms with their participation being broadcast on the Pulse+ platform at: https://pulseplus.bg/ and is aware that the video materials may reach an unlimited number of third parties.

2.2. If the CLUB MEMBER has chosen the option of advance payment of the subscription plan for a period of 12 months, all payments under this agreement and specified in the registration form shall be paid upon signing the Registration Form, which is a mandatory element for the establishment of the contractual relationship. Payments under this agreement constitute subscription plan payments and are non-refundable. After the expiry of the 12-month term of the agreement, the agreement shall convert into an indefinite-term agreement in accordance with the CLUB's current prices and conditions as of the date of expiry of the agreement, and the CUSTOMER agrees to continue the direct debit (if requested) under the new contractual conditions. The CUSTOMER has the right to terminate the now indefinite-term agreement at their first visit to the gym, after 12 months from the date of conclusion of the fixed-term agreement.

2.3. If the CLUB MEMBER has chosen the option of monthly payments by credit or debit card, the member undertakes to pay their monthly instalments for the term of the agreement, in accordance with what is agreed in the registration form – number of instalments, amount and due date. The due date is the first day of the respective month, and the payment by the CLUB MEMBER or the debiting of their credit/debit card is made in advance, five days before the due date. The CLUB MEMBER's signature on the Registration Form confirms their informed consent to authorize the debiting of the member's credit/debit card for the amounts of each payment due to the CLUB, without the customer needing to be informed of this. If the available balance on the credit/debit card provided by the customer in the Registration Form does not cover the amount due to the CLUB for the respective month, the customer is obliged within 3 working days to provide another such card or within the same period to pay all instalments due until the end of the agreement term. In the event of a delay of more than 7 days in paying any amount or instalment under this agreement, the club customer owes a penalty of BGN 10 / EUR 5.11 once for each month of delay. On the due date of the second monthly instalment, the CLUB MEMBER's credit/debit card will be charged the amount of two monthly instalments: for the current month and for the last month in the case of a fixed-term agreement, and the instalment for the one-month notice period in the case of an indefinite-term agreement.

2.4. If the CLUB MEMBER has chosen the option of monthly payments in cash or by credit or debit card at reception, the member undertakes each time they pay their monthly instalment to also pay an additional reception fee depending on the subscription type: For a subscription plan with all-day access to the gym areas: BGN 30 / EUR 15.34; For a subscription plan with daytime access to the gym areas: BGN 20 / EUR 10.23. In the event of a delay of more than 7 days in paying any amount or instalment under this agreement, the club customer owes a penalty of BGN 10 / EUR 5.11 once for each month of delay.

2.5. Customers pay the CLUB an initial, non-refundable instalment under the subscription plan by direct debit or in cash in the amount of BGN 100 / EUR 51.13, which is due in full upon signing the Registration Form. During the term of the agreement, Customers may receive a price reduction on requested additional service(s) (trainer package, massage, etc.) up to the amount of the paid BGN 100 / EUR 51.13, about which the CLUB provides information.

After 12 months from the start of the agreement, the Customer pays the CLUB, in the manner chosen by them, a non-refundable annual fee of BGN 39.11 / EUR 20. The annual fee of BGN 39.11 / EUR 20 for the first 12 months of the agreement is paid in advance on the due date of the third instalment under the agreement. This fee is intended for maintenance and improvements to our facilities - such as equipment upgrades, refurbishment of the halls, and providing better training conditions.

2.6. In the event of destruction or loss of the club card by the Customer, the CLUB reissues a new club card to the Customer, for which an additional fee of BGN 6 / EUR 3.07, VAT included, is due. The destroyed or lost club card is cancelled by the CLUB.

2.7. The term of the subscription plan in the club and the activities that CLUB MEMBERS may perform are determined by the type of card and the conditions of the Registration Form, which card customers receive in exchange for payment under the subscription plan. Paid subscription amounts are non-refundable.

2.8. In the event of overdue payment of the amounts due, the CLUB has the right to fully restrict the CUSTOMER's access to the CLUB without prior notice.

2.9. The CLUB has the right to retain all amounts paid under the subscription plan, provided that they are necessary to compensate for damages arising from an act or omission by the CUSTOMER that caused them.

2.10. After the conclusion of this agreement, the size, conditions and method of payment agreed therein may not be changed unilaterally, but only by written addendum signed by both parties to the agreement, including in the event of transfer of the CLUB's rights and obligations to a third party pursuant to Art. 7.3. The price of the Subscription Plan for a calendar month, which starts on the first day of the respective month, may be changed unilaterally by PULSE FITNESS CLUB by amendments to the Terms and Conditions and club rules published on the website: https://www.pulsefit.bg/, one month before the first day of the month in which the new service price applies. In the event of a change in the service price, the CUSTOMER has the right to terminate the agreement with PULSE FITNESS CLUB with one month's written notice, and owes the price of the service for the notice period in the amount they agreed to pay. The rights in the previous sentence to terminate the agreement may also be exercised when the CUSTOMER becomes aware of the change in the service price at their first visit to the gym, after the changes to the Terms and Conditions and club rules have been announced on the website: https://www.pulsefit.bg/. The price of the subscription plan, VAT included, is determined according to the registration form signed by the CLUB MEMBER.

III. CLUB SPECIAL RULES

3.1. The lockers at the CLUB will be emptied every evening, and items found in them will be stored for a certain period of time specified by the CLUB, with storage costs covered by the person who forgot the items. Items not claimed by their owners within 1 week are considered unclaimed, and the CLUB bears no responsibility for their subsequent storage. The CLUB has the right to charge a fee for disposing of items left in the locker. The CLUB is not responsible for items and valuables left in the lockers or on the CLUB premises.

3.2. The CLUB staff have not received medical training. If any customer is unsure whether they are in good physical condition or capable of performing physical exercises, they should consult a doctor before starting to exercise. 3.3. The CLUB and its staff are not responsible for damage, loss or theft of items or belongings from the Club premises (including personal transport and items contained therein).

3.4. The CLUB is not responsible for deaths, injuries or bruises caused as a result of using the CLUB, including accidents caused by the use of the CLUB's devices, facilities and equipment.

IV. RIGHTS AND OBLIGATIONS OF THE CLUB

4.1. The CLUB undertakes to provide customers with access to use the relevant sports halls and/or relaxation areas for the term of this agreement, within its stated working hours and within the designated access hours for each facility. The CLUB undertakes to maintain the sports equipment and the equipment in the halls in good condition and proper working order.

4.2. In certain cases, the CLUB has the right to close some of its premises due to maintenance, upgrades, repair work and similar needs.

4.3. In the event of technical maintenance or other activities in the sports halls that prevent the client from using the services for a period of more than 1 month, the CLUB undertakes to extend the term of the agreement by the duration of such interruption.

4.4. In the event of non-payment of the agreed price in the manner and within the срок specified in the agreement, the CLUB has the right to deny access to the halls and refuse to provide the services until the amounts due are paid; in this case, the term of the agreement shall not be extended.

4.5. The CLUB has the right to deny access to the CLUB CLIENT if the latter does not present their club card upon entry.

4.6. The CLUB reserves the right to change the schedule and frequency of group classes, and to increase or reduce their number and type.

  1. RIGHTS AND OBLIGATIONS OF CLUB CLIENTS

5.1. CLUB CLIENTS have the right to use the CLUB facilities for the period stated in the Registration Form, starting from the date this agreement comes into force, within the CLUB’s announced opening hours.

5.2. CLUB CLIENTS are required to make sure they use the CLUB equipment and/or devices correctly, including their settings or speed. In case of doubt about the correct use of the equipment, CLUB CLIENTS must consult a CLUB representative.

5.3. CLUB CLIENTS do not have the right to misuse the CLUB’s premises, facilities or equipment.

5.4. The CLUB CLIENT is liable for damages caused to items that are the property of the CLUB.

5.5. The CLUB CLIENT undertakes to visit the CLUB personally and has no right to transfer their membership card, respectively the use of the club facilities, to third parties.

5.6. Every CLUB CLIENT is required to comply with the following rules: ● Upon entering the CLUB, present their club card to the reception staff. ● May visit the CLUB every day (during the club’s opening hours) without time limits for the stay, but no more than once a day. Visits to group class and boxing halls are allowed according to the published schedule displayed in a visible place in the CLUB and on the website: https://www.pulsefit.bg/. ● Wear clean sports shoes in the halls. Entry with shoes worn outdoors is prohibited. Slippers and flip-flops are prohibited in the fitness and group class halls. ● Train in sportswear. A towel must be placed on the equipment being used. Weights, dumbbells, belts, resistance bands, etc. must be returned to their designated places after use. ● Clients undertake not to disturb order in the complex. Failure to comply with the Rules; disturbing order and/or the peace of other Clients; violating ethical and moral standards of conduct in a public place; a complaint from two or more members; failure to comply with personal hygiene requirements; interfering with other clients’ use of the facility; making noise; rude behavior and/or insults toward staff or other clients; destroying, damaging or harming property within the club premises; vulgar behavior entitle the Club to terminate this Membership Plan without notice and without refunding any paid fees. In such case, the Club bears no liability of any kind toward the person whose membership relationship has been terminated. ● The swimming pool may be used only with a swimming cap. ● Jumping into the pools is not allowed. ● CLUB CLIENTS are not allowed to charge other clients for personal training advice or similar services without the special consent of the CLUB management. ● CLUB CLIENTS must wear training clothing during workouts and must wear full clothing (including the upper body; training without a T-shirt or tank top is not allowed, nor are trousers shorter than knee length). ● CLUB CLIENTS must maintain hygiene in the complex and must not bring food or glass bottles onto the premises. ● Lockers in the changing rooms must be emptied before leaving the facility. Storing personal belongings in lockers after working hours is not permitted unless the locker has been reserved in advance. ● If a CLUB CLIENT damages or breaks club property, equipment or inventory, the damage shall be paid by the person who caused it at prices determined by the club. ● The presence of attendants accompanying the training CLUB CLIENTS (such as security personnel, etc.) is not allowed.

VI. ENTRY INTO FORCE, CONVERSION AND TERMINATION OF THE SUBSCRIPTION PLAN AGREEMENT. TEMPORARY FREEZING OF AN ANNUAL CLUB CARD.

6.1. The subscription plan may be terminated without notice by the CLUB when its continuation may harm its reputation and interests, in particular due to aggressive behavior or dangerous acts of vandalism, as well as in case of non-performance of any of the CLUB CLIENT’s obligations under this agreement. In this case, no payments made under the agreement up to that point shall be refunded. If, on the date of termination of this agreement, the CLUB CLIENT has not paid all installments under the CLUB subscription plan for the remainder of the agreement term, the CLUB CLIENT undertakes to pay them immediately, including those not yet due on the termination date.

6.2. The subscription plan at the CLUB may be terminated without notice by the CLUB CLIENT in the event that the CLUB fails to fulfill its obligation to ensure the exercise of the client’s rights to use the facilities provided by the CLUB to an extent corresponding to the Registration Form for a period longer than 60 days. To exercise this right, the CLUB CLIENT must cumulatively meet two conditions: 1. The CLUB CLIENT must send the CLUB, within 7 days from the discovery of the breach, a written notice stating that the CLUB has failed to perform under this hypothesis, with a specific description of the failure. 2. The CLUB CLIENT must have timely fulfilled all obligations under the agreement, including being fully compliant under this agreement on the date of sending the termination notice and having no unpaid obligations to the CLUB. Paid installments under this agreement are non-refundable. The rights under this clause may not be exercised if the CLUB’s failure to perform is due to an extraordinary circumstance, an obligation established by a normative act, or an order of a state or municipal authority.

6.3. The annual subscription plan may be “frozen” in the event of an extraordinary circumstance such as registered pregnancy or a serious illness that prevents the client from using the CLUB’s services. The Client has the right to request, and the CLUB may extend the validity of the subscription plan for a period of up to 2 months, and in the case of registered pregnancy – up to 6 months, but not less than 30 days. During this period, the CLUB restricts the Client’s right to use the fitness halls. The payment deadlines for the subscription plan agreed in the Registration Form shall be extended accordingly. After the 2-month “freeze” period expires, the CLUB CLIENT has the right, at their discretion, to request an extension of the “freeze”, in which case they owe payment of the monthly fees agreed in this contract in full until the expiry of the contract term. In the case of an open-ended Subscription Plan agreement, the CLIENT owes payment of the monthly installments until the date the notice period for termination of the agreement expires, regardless of which party to the agreement gave notice.

6.4. To exercise the option to “freeze a subscription plan,” the CLUB CLIENT must complete and submit in person at the CLUB a written application/form (standard form) at least 5 days before the 1st day of the month in which the subscription plan will be “frozen”; the application must state the reasons for the request. When submitting the application, the CLUB CLIENT owes an advance payment of one monthly installment. After the agreement resumes following the end of the “freeze,” the CLUB CLIENT has the right to use the pre-paid month in accordance with the terms of the Registration Form.

6.5. With one month’s written notice from the CLIENT to the CLUB, the open-ended subscription plan agreement may be terminated, provided that the Client has paid in full all monthly installments under the subscription plan up to the date the notice is received by the CLUB, and provided that the CLIENT pays in advance and in full the installment for the next 1 month from the date the notice is received. The CLIENT has the right to use the CLUB’s services, as declared in the Registration Form, during the next 1 month of the notice period, which has been paid in advance.

6.6. To exercise the option to terminate a subscription plan, the CLUB CLIENT must complete and submit in person at the CLUB a written application/form (standard form) at least 30 days before the termination date of the subscription plan.

6.6a. Termination within the first 30 days with a refund of the paid amount.

If the CLIENT is not satisfied with the services provided, they have the right to cancel their membership plan and receive a full refund of the amount paid under it, provided that within 30 days from the membership start date they have visited the CLUB at least eight times, used the free consultation provided by the CLUB, completed a training session with the CLUB’s personal trainer, had body measurements taken, and received an individual training program prepared by the CLUB’s fitness director.

After the training session with a personal trainer, the CLIENT is offered the opportunity to purchase a training subscription with a trainer. Purchasing it is not a condition for exercising the right under this clause. If the CLIENT does not purchase such a subscription, the individual training program prepared by the fitness director is provided free of charge.

The CLIENT exercises this right by written request to the CLUB submitted within the specified 30-day period, after the above conditions have been met. The contract is terminated upon receipt of the request, and the CLUB refunds the amount paid under the subscription plan within 14 days, using the same method by which it was received, unless the CLIENT expressly agrees to another payment method. The CLUB may not refuse the refund due to non-fulfilment of a condition for which the CLIENT duly requested assistance, but the CLUB did not provide the necessary consultation, training, measurement or program within the period.

This clause applies regardless of the other contractual provisions regarding notice of termination and non-refund of paid amounts and does not limit the CLIENT’s rights provided by law.

6.7. The contract takes effect immediately when concluded on the premises of the CLUB or, in the case of distance sales, where the procedure for entry into force, commencement of performance and the right of withdrawal under Chapter Four, Section I. “Off-premises contracts and distance contracts” of the Consumer Protection Act and the provisions of the Electronic Commerce Act applies.

6.8. The concluded service contract, which has a fixed term for providing the services, may be extended only with the CLIENT’s explicit written consent regarding the extension terms and by signing a new written contract. In the absence of such consent, upon expiry of the contract term it converts into an indefinite-term contract and may be terminated by either party with one month’s written notice to the other party, and after the CLIENT has paid in advance and in full the installment for the next 1 month from the date of receipt of the notice. The CLIENT’s consent to the chosen payment method remains valid after the Contract is converted into an indefinite-term contract, including when they have given informed consent authorizing the debit of the member’s credit/debit card for any payments due to the CLUB. If a CLIENT who has concluded a 12-month contract and has given consent for monthly payment by direct debit from a bank account withdraws their consent for direct debit before the contract term expires, they owe payment of the full service price and are not entitled to use the discount under Art. 2.1 of this contract for the remaining term of the contract.

6.9. During the period of “freezing” under Art. 6.3 and/or closure of the CLUB by virtue of a statutory act or an order of an administrative authority, the term of this contract does not run and its validity is automatically extended by the duration of the membership plan “freezing” and/or the duration of the CLUB’s closure, whereby the CLIENT’s consent to the chosen payment method remains valid after the contract extension, including when they have given informed consent authorizing the debit of the member’s credit/debit card for any payments due to the CLUB.

VII. GENERAL PROVISIONS

7.1. If the CLUB fails to exercise its rights at any time and for any reason, this shall not be construed as a waiver of its rights. If the CLUB does not exercise its rights in relation to clients’ non-performance of the contract, this shall not be considered approval of such conduct.

7.2. If some of the provisions of these terms of the subscription plan contract are declared invalid, such declaration shall not affect the validity and effectiveness of the remaining provisions.

7.3. The CLUB may unilaterally transfer all its rights and obligations under this Contract to a third party. Upon transfer, the CLUB provides the necessary guarantees to maintain the quality of the services provided to the CLIENT until termination of the Contract. The CLUB informs the CLIENT of the transfer in an appropriate manner, which shall also include: publication on the website: https://www.pulsefit.bg/, stating the date of publication, the date on which the contract under which the rights and obligations will be transferred will take effect, as well as sufficient details about the new operator, such as company name, registered office, company ID, addresses of the commercial premises, website address and contact phone number; an electronic message sent to the email address specified by the CLIENT in the registration form. By signing this Contract, the CLIENT is deemed to have expressly agreed/accepted the CLUB’s right to transfer its obligations arising from the concluded contract to third parties. The provision of USERS’ personal data to the third party is carried out in accordance with national and European legislation and in accordance with the CLUB’s Privacy Policy for personal data and the consent given by the CLIENT in the Registration Form.

7.4. The CLIENT’s decision regarding whether and to what extent they will use the services provided by the CLUB during the term of this contract does not concern the CLUB, and the latter owes no refund of any amounts if the CLIENT does not use their right to use the CLUB’s services during the contract term.

7.5. The CLIENT states that they are familiar with the content of the General Terms and Conditions, the CLUB’s club rules, the Registration Form, the Personal Data Protection Policy, has freely provided their consents and has truthfully declared all declarable data and circumstances, and the listed documents form an integral part of this contract and, after ознакомление with them, have been irrevocably accepted by the CLIENT.

7.6. Proposals, complaints and requests addressed to the CLUB shall be reviewed and resolved by the CLUB no later than one month after receipt, and the complainant shall be informed in writing of the result.

7.7. Disputes between the parties under these General Terms and Conditions may be resolved through the procedure for reviewing proposals, complaints and requests, through the out-of-court dispute resolution procedure provided for in the applicable legislation, including before the competent regulatory authority. Assistance from the Sectoral Conciliation Commission for disputes in the field of electronic communications may be requested after the dispute has been referred to the CLUB for resolution and a decision exists – address: 4A Slaveykov Sq., Sofia, tel. 02/ 9330 589, website www.kzp.bg; email: adr.els@kzp.bg. When the dispute concerns online sales or services, the Electronic Platform for Online Dispute Resolution may be used: https://ec.europa.eu/odr. 7.8. All disputes between the CLUB and the CLIENT under the registration form and these General Terms and Conditions shall be resolved through direct negotiations between them. If no agreement or resolution is reached through the methods set out in the previous point, either party may refer the dispute to the competent court in Sofia. Note: The CLUB reserves the right to supplement and/or amend the above-listed rules and conditions in the registration form and the subscription plan contract, which enter into force with respect to the CLIENT within 30 days from the date of publication of the amended and/or supplemented rules and conditions on the website: https://www.pulsefit.bg/.

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